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Personal Data Protection Policy

The company “Intelligent Pharmaceutical Solutions S.A. (iPHARMA S.A.) TRADE OF DIETARY SUPPLEMENTS & COSMETIC PRODUCTS” (the data controller of your personal data), located in Kifisia, at 4 Eleftherias Street (hereinafter referred to as the “Company”), is committed to protecting the personal data of visitors to its website. Please read the following policy to understand how we collect and use your personal data, and what rights you have regarding the processing of your personal data by the Company. We would like to inform you that the Company reserves the right to modify this policy, so we encourage you to check this section regularly for any changes.

  1. What types of personal data do we collect about you?

You do not need to provide any personal information in order to browse our website. However, if you choose to subscribe to our Newsletter service or decide to contact us by sending an email to the address listed on our website, or by filling out the contact form provided on our site, we will collect the following personal data:

(a) Newsletter Subscription

If you choose to subscribe to our Newsletter, we will collect your email address, as well as your full name on an optional basis.

(b) Contacting us

Our website provides you with the option to contact us by sending an email to the address listed on the site or by filling out the relevant contact form. If you choose to contact us in this way, we will collect your email address, full name, the subject and content of your message, and optionally, your phone number.

  1. How do we use your personal data and for what purposes?

If you choose to subscribe to our Newsletter service, we will use your email address to send you news and updates about our products. In this case, the legal basis for processing your data is your consent.

If you contact us for any matter, we will process the information you send us in order to communicate with you and handle any request, report, information, or inquiry you may have. In this case, the legal basis for processing your data will generally be our compliance with the law, the execution of a contract between us, and our legitimate interest in properly managing requests, reports, information, and inquiries from users of our products, healthcare professionals, and the general public in relation to the products we manufacture and/or distribute in the Greek market.

  1. Use of cookies

We use certain cookies on this website. For more information, please refer to our Cookie Usage Policy..

  1. Who has access to your personal data?

The personal data you provide us is processed only by the authorized employees of our Company. Additionally, access to your personal data is granted to the companies that provide us with IT services, cloud computing services, and hosting services, which have access to our information systems and electronic databases, as well as other companies in the Galenica Group that provide support services to us, and advertising companies that are responsible for promoting our products through the Newsletter service. These partners are committed to processing your personal data while adhering to strict security measures, always following our instructions, and not using your data for their own benefit.

  1. How long do we retain your data?

If you subscribe to our Newsletter service, we will retain your personal data until you request to be removed from the relevant list. You can withdraw your consent and unsubscribe from the Newsletter mailing list at any time by contacting our Company via email at dp@ipharma.gr with the subject “Unsubscribe from the list.” In this case, we will delete your data and will not send you promotional material again. dp@ipharma.gr με θέμα «Διαγραφή από την λίστα». Σε αυτήν την περίπτωση, θα διαγράψουμε τα στοιχεία σας και δεν θα σας ξαναστείλουμε προωθητικό υλικό.

Regarding the personal data you send us in the context of your communication with us, we will retain your personal data for as long as necessary to manage your request, report, information, or inquiry, depending on the purpose and nature of the specific communication.

  1. How do we protect your data?

The security of your personal information is of utmost importance to us. We are committed to implementing strict technical, physical, and organizational measures and procedures to protect your personal data, and we require our third-party partners who have access to your data to adhere to similar measures.

  1. What are your rights?

You have the right to request access to the personal data we hold about you, to correct it if it is inaccurate, and to delete it, in accordance with the terms and conditions set out in the applicable law. You also have the right to receive your data in a structured, commonly used, and machine-readable format and request its transfer to a third party, to object to the processing of your data, and to request its restriction. Additionally, you may withdraw your consent and unsubscribe from the Newsletter mailing list at any time by either contacting the Data Protection Officer of our Company, whose details you will find below, or by selecting the “Unsubscribe from the list” link included in every email we send to you.

Finally, if you believe that the Company is violating applicable law regarding the processing of personal data, you may file a complaint with the Personal Data Protection Authority.

  1. Contact details

For exercising your rights and any questions regarding the processing of your personal data by our Company, you can contact the Company in the following ways:

- By postal mail at the following address:

Personal Data Department

iPHARMA S.A.

Eleftherias 4

145 64 Kifisia, Attica

- By phone, calling the number: +30 210 528 1790

- By sending an email to the email address: dp@ipharma.gr dp@ipharma.gr